Per Axbom & James Royal-Lawson

UX Podcast

Breaking down digital media silos
UX Podcast

Description

Hosted by @axbom & @beantin, UX Podcast is for those who are passionate about balancing business, technology and people within the realm of digital media. Recorded twice monthly in Stockholm, Sweden.

Link: uxpodcast.com

Episodes

#208 Your next UX job with Jessica Ivins

Apr 11, 2019 36:32

Description:

Preparing for your next job is like saving for retirement says Jessica Ivins. Start putting yourself out there ahead of time, thinking about what you would like your next job to be and do a little bit to prepare on a regular basis. We get lots of questions related to looking for your next, or...

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#207 Designing voice interfaces with Ben Sauer

Mar 28, 2019 31:08

Description:

We have high expectations for voice interfaces, after all we’ve been talking since birth. It’s natural and nuanced. Ben Sauer joins us to help us navigate the complex world of designing for voice. Multimodal – listening and replying, designing voice first, touch free design, error handling, prototyping voice interfaces – we cover a great deal...

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#206 The build trap with Melissa Perri

Mar 14, 2019 36:46

Description:

The build trap is something many organisations fall into. Building features for the sake of building them. Melissa Perri, author of Escaping the build trap joins us to talk about what organisations and product managers can do to avoid it. Do you know why you design and build the things you do? Often we are designing...

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#205 Evil genius

Feb 28, 2019 31:36

Description:

Episode 205 is a link show. James and Jonas discuss three articles that have grabbed their attention – this time they’re about how lying can make you creative and when (and how) to do user research. Article one is Are you an evil genius? How dishonesty can make you more creative by Dr Julia Shaw. “Without...

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#204 Designing with sound with Aaron Day

Feb 14, 2019 29:01

Description:

Designing sound – or perhaps designing with sound. Sound is part of the user experience and can be added and removed, and in both situations sound needs to be considered and designed. James and Danwei extract some wisdom from audio experience designer Aaron Day, co-author of Designing With Sound along with Amber Case. We get practical...

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#203 Ten year challenge with Bruno Figueiredo

Jan 31, 2019 33:42

Description:

The #10yearchallenge involves posting a photo of yourself from 2009 along with a present day photo. We have our own UX Podcast version for you. We look back to UX in 2009 and look forward to what the state of UX could be in 2029. To help look back and speculate, Per and James are...

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#202 Digital places with Jorge Arango

Jan 17, 2019 40:24

Description:

Physical places and digital places. Together with Jorge Arango we discuss concepts from the physical world of architecture and buildings and apply them to the world of digital design.   Lisa and James talk to Jorge about systems, structure and sustainability. We reflect on how disposable our digital places are and how the context given to...

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#201 Consistency

Jan 3, 2019 29:29

Description:

Episode 201 is a link show. James and Per discuss two articles that have grabbed their attention – this time they’re about Consistency in design and polarity mapping. Article one is Consistency in Design is the Wrong Approach by Jared Spool. “We often hear designers talk about consistent navigation, consistent page layouts, or consistent control elements....

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#200 Retrospective with James Royal-Lawson & Per Axbom

Dec 20, 2018 50:42

Description:

200 Episodes! Almost 5 days of podcast content recorded over 7 and a half years. To celebrate this milestone, Lisa Welchman and Anna Dahlström host this special episode of UX Podcast. Their guests in Episode 200 are podcasters, designers and web geeks James Royal-Lawson and Per Axbom. Lisa and Anna talk to James and Per...

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#199 Physical prototypes with Kathryn McElroy

Dec 6, 2018 31:43

Description:

Prototyping doesn’t need to be limited to screens and pages. Making physical prototypes with electronics isn’t as complicated as it perhaps sounds. Kathryn McElroy joins us to talk about being a multi-modal designer, bridging the gap between physical and digital, you can think beyond the screen and consider the experience from a broader perspective. We...

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#198 Connected content with Carrie Hane

Nov 22, 2018 38:02

Description:

Given the benefits of producing content first, why do we still usually leave it to last? Carrie Hane ,co-author of Designing Connected Content, joins us to talk about how we can work smarter and better with producing – designing – content. We talk about how to stop filling boxes. to make use of content spec...

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#197 Mental health with Jennifer Akullian

Nov 8, 2018 33:24

Description:

Mental health is something that isn’t discussed openly at the workplace. The tech industry has a higher rate of mental health issues than many other industries. Stress, burn-out, bipolar disorder, depression, anxiety. We talked to Jennifer Akullian, psychologist, coach and former mental health practitioner. We don’t talk about mental health because of stigma. Throughout history...

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#196 Accessibility for designers

Oct 25, 2018 39:17

Description:

Accessibility and inclusive design is something we’ve regularly mentioned during the years, but we’ve never had a dedicated show about accessibility in general.  We talk about what accessibility means for UX designers and what you can, and should do to make the websites and apps you design more accessible and inclusive. What in your organisation is...

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#195 Infused design with Jared Spool

Oct 11, 2018 38:54

Description:

Imagine you could just draw a concept on a whiteboard and everyone just got it and got on with it. That’s what a design infused organisation looks like. Jared Spool joins us to talk about the growth stages understanding and the growth states of UX in organisations.  Our job as design leaders is to help...

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#194 Research on the fly with Cyd Harrell

Sep 27, 2018 34:34

Description:

Cyd Harrell has done all kinds of user research. At the beginning of this episode Cyd tells us of the time she live streamed a user interview from a vehicle while the participant was using a mobile device whilst driving. There are times where a user researcher really does need to be fearless. During the show,...

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#193 Designing democracy with Dana Chisnell

Sep 13, 2018 40:31

Description:

“Voting in American is hard. There are far more steps than people realise” said Dana Chisnell. We talk to Dana about democracy as a design problem. We look at how the design of civic engagement impacts on both registration and participation and how that impact varies for burdened and privileged voters. We learn a lot...

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#192 Values are the experience with Kim Goodwin

Aug 30, 2018 34:34

Description:

Organisational culture – or values – is our design medium rather than pixels or code. Kim Goodwin joins us on the back of her UXLx 2018 talk “Values are the experience” to discuss how we can enable organisations to make the decisions that allow great UX to happen. We discuss the importance of influencing the...

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#191 Ergonomics with Kevin Cannon

Aug 16, 2018 33:22

Description:

By and large our focus in recent times has been on websites and apps, but increasingly we are going to be asked to design things in physical contexts; terminals, IoT devices, lifts. We talk to Kevin Cannon about ergonomics and UX design – The meeting point of traditional UX and industrial design. One of the biggest things...

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#190 Thinking in triplicate

Aug 2, 2018 36:51

Description:

Episode 182 is a link show. James and Per discuss two articles that have grabbed their attention. Article one is Thinking in triplicate by Erika Hall. “Because so much value inheres in a digital intermediary, the interface/interaction design is the business. Any designer only thinking of the customer or user experience is doing at most a third...

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#189 Contrasting design worlds with Namrata Mehta

Jul 20, 2018 30:21

Description:

Namrata Mehta is a design researcher and innovation consultant, focused on bringing user-centered approaches to public service delivery in emerging economy contexts. We talk to Namrata about the challenges of working with UX within the context of a country with vast social inequality. From her experience of working in India (and other emerging economies), Namrata stresses the...

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#188 Designing elevators with Reetta Ranne and Jussi Hiltunen

Jul 6, 2018 38:37

Description:

Lifts and elevators are things that we love to talk about in UX circles. Every lift seems able to become the starting point for a user experience conversation. To answer all the questions we have about elevators we talk to Reetta Ranne and Jussi Hiltunen who are senior UX design specialists at KONE in Finland. In...

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#187 Jobs to be done with Tony Ulwick

Jun 22, 2018 24:09

Description:

Jobs to be done is a tool that comes up regularly in UX circles. But exactly what is it? We talk to Tony Ulwick, author of Jobs to be Done: Theory to practice. The framework helps to break down the job that customers want to get done into discrete steps, then help develop ways to...

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#186 Augmented reality with Boon Sheridan

Jun 7, 2018 34:44

Description:

In the summer of 2016, Boon Sheridan started noticing people gathering outside his home, staring at their phones. Pokemon Go had launched and Boon’s converted church was a Gym. This was Boon’s introduction to the game and how it made use of Augmented Reality. We talk about Augmented reality, virtual reality and “Mixed reality”. We...

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#185 Gaming behaviour with Kellee Santiago

May 24, 2018 35:00

Description:

Kellee Santiago said that when making Journey they wanted to “make a game that creates a renewed sense of faith in humanity”. They wanted to make a game that was inclusive and was appealing to people who perhaps didn’t normally play video games. We talked to Kellee at From Business To Buttons in Stockholm about...

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#184 Accreditation with Zoe Rose

May 10, 2018 38:10

Description:

“If it sounds like I am saying that design is not a profession, then yes – that is exactly what I am saying. We are not. Without a code of ethics and a body to enforce it, we’re barely even a trade. Maybe less – most trades have accreditation or at least licensing.” Zoe Rose joins...

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#183 Meeting design with Kevin Hoffman

Apr 26, 2018 35:47

Description:

“When I first joined the workforce, I was unprepared for how much of my work would be dependent upon the success or failure within meetings”. Kevin Hoffman has been both fascinated and frustrated by meetings throughout his career. Meetings are part of your job, like it or not. We talk to Kevin about what are...

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#182 Semantic building blocks

Apr 12, 2018 27:49

Description:

Episode 182 is a link show. James and Per discuss two articles that have grabbed their attention. Article one is The Secrets of Semantic HTML5 for Document Structure — a Guide by Jason Barnard. “HTML tags tell the browser how to display the content on the page. They give no indication as to what type of...

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#181 Product strategy with Richard Banfield

Mar 29, 2018 35:51

Description:

“Product strategy is a product of product vision” says Richard Banfield. In this show Richard shares his thoughts on product strategy, the sharing of language and culture within a team, the importance of psychological safe space, product team challenges, distributed teams, and the value of making mistakes. We get told not to beat the crap...

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#180 Mobile frustrations with Lina Hansson

Mar 15, 2018 39:05

Description:

What frustrates people when using mobile sites? Lina Hansson is a conversion specialist at Google. Recently Google has tested almost 500 websites in retail, travel and finance verticals across Europe, the Middle East and Africa on mobile. Lina talk to us about what they discovered and what we can do make mobile sites less frustrating...

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#179 Net Promoter Score with Jared Spool

Mar 2, 2018 35:21

Description:

“NPS is the KFC of satisfaction scores – it’s everywhere and not good for you”. Jared Spool isn’t a fan of Net Promoter Scores. They are a poor metric, weirdly calculated and easily gamed. Jared says we need to stop using NPS and pay attention, proper attention to our customers. We also talk the myth...

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#178 Games user research with Veronica Zammitto

Feb 16, 2018 34:46

Description:

Game UX – doing research for video games. It’s a relatively young field, coming to the forefront of the gaming industry during the last 5-10 years. We talk to former psychologist Veronica Zammitto who is now the Director of UX research at gaming giant EA. We find out more about what got Veronica into Game UX...

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#177 GDPR with Heather Burns

Feb 2, 2018 38:43

Description:

On May 25, 2018, GDPR comes into effect throughout the EU. Heather Burns joins us to help us understand the implications. The General Data Protection Regulation aims to return control back to people in Europe. It raises a lot of questions about how we work, how we design and requires a privacy first approach. Despite it...

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#176 The insane growth of UX

Jan 19, 2018 38:10

Description:

Episode 176 is a link show. James and Per discuss two articles that have grabbed their attention. Article one is A 100 Year View of User Experience by Jakob Nielsen. “For all practical purposes, the growth in UX is still to come. I’m predicting that we’ll be 100 million UX professionals in the world by 2050....

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#175 Human centred design with Alastair Somerville

Jan 5, 2018 33:30

Description:

We are constantly simplifying the world around us and the people within it. This is a perfectly understandable reaction to the messy things we have to work with. But with every step back we are building a wall between the user and what it is to be human. We talk to Alastair about human centred...

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#174 UX Panel game – without hesitation, repetition or deviation

Dec 22, 2017 47:42

Description:

UX Podcast Panel game. Inspired by the legendary panel game devised by Ian Messiter we bring you a UX Podcast Christmas Special. We try to speak uninterrupted for 60 seconds about a given UX related subject. Chaired by Jonas Söderström our panel includes James Royal-Lawson, Per Axbom, Jane Ruffino and Lena Furberg.  Jonas is the grandfather...

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#173 Building a team with Alissa Briggs

Dec 8, 2017 35:09

Description:

Alissa Briggs has mastered design leadership. We talked to her during EuroIA in Stockholm where she had held a presentation entitled Race to the Top: Building Skyscrapers & Design Teams that Soar.  In this interview Alissa shares her experiences of – and processes for – running, building and managing a design team. Amongst the things we...

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#172 Re-branding with Jon Bergsman

Nov 24, 2017 40:15

Description:

After over 6 years, UX Podcast is re-branding. Updating or changing your brand doesn’t happen in a vacuum, it impacts everything, including the user experience – but that impact is, in our experience, often overlooked or underplayed. We talk to Jon Bergsman, founder of WDW Creative who have been working with us and our new...

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#171 Surviving UX with Eric Reiss

Nov 10, 2017 35:12

Description:

IA, IxD, SEO – all of these and more come under the canopy of UX. “I don’t think any of us can truly call ourselves UX designers, although that’s a very convenient title” said Eric Reiss towards the beginning of our conversation. The environment we work in and the way in which we communicate what...

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#170 Discovery with Dan Brown

Oct 27, 2017 31:25

Description:

We need to ask the big hard questions at the beginning of the process so we can make good design decisions later. We talk to Dan Brown about the discovery phase or perhaps as Dan suggests the discovery mindset. Not too fast and not too slow. “The more we work on hard design problems, the...

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#169 Reintroduction to Information Architecture with Donna Spencer

Oct 13, 2017 30:31

Description:

We get a reintroduction to information architecture with Donna Spencer. Donna shares with us some of the methods and tools she teaches as part of her workshops as well as look at some of the challenges that information projects can throw at you. We reflect with Donna about how information architecture has changed through the...

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#168 Articulating more design decisions with Tom Greever

Sep 29, 2017 34:34

Description:

2 years since Tom’s book Articulating Design Decisions was released we catch up with him again and ask what he’s learnt – is there anything he would now do differently? What have readers of the book found challenging? We explore the boundary of persuasion and manipulation in relation to communicating and articulating our designs and...

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#167 As a user…

Sep 15, 2017 30:27

Description:

Episode 167 is a link show. James and Per discuss three articles that have grabbed their attention. Article one is Questions To Ask As A New Designer On The Team by Jason Cashdollar. “I couldn’t wait to start the project. It seemed like a textbook design problem. ‘Reduce confusion and friction for people signing up for...

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#166 Oblivious design

Sep 1, 2017 35:28

Description:

Per recently launched a service called DickPicLocator to highlight not only the bullying and abuse many people face through digital media, but also the amount of data that we are (often unwittingly) sharing. “Oblivious design” – is how we, as designers (and programmers), have good intentions and good ideas but our focus is normally on...

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#165 Enterprise stories with Donna Lichaw

Aug 18, 2017 26:06

Description:

Donna Lichaw returns to UX Podcast for another chat, this time we focus on how stories could be used when working with Enterprise UX. Donna is the author of The User’s Journey. In the book Donna explains the idea of storymapping. How, when, and why to use narrative structure in your design work. During our chat...

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#164 Engaging with compassion with Eric Meyer

Aug 4, 2017 35:49

Description:

Through his own tragic experience after the death of his young daughter Rebecca to cancer, Eric Meyer explains to us how the ideal outcome we design for isn’t the only outcome. We need to use our design skills to humanise the web. We ask how we can engage our compassion, create inclusive designs and make...

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#163 Design systems with Jina Anne

Jul 21, 2017 37:13

Description:

Jina Anne joins us to talk design systems. Jina has for a number of years worked as the lead designer with the Lightning Design System at Salesforce and has been working with style guides since 2004. We dive right in and ask what a design system. How do you make sure people stick to the...

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#162 Co-creation and an army of partners with Katie Dill

Jul 7, 2017 29:43

Description:

Katie Dill, Director of Experience Design at Airbnb, joined us in the Green Room at From Business To Buttons. A journey is both offline and online. It all comes together in the user experience – but what happens when you, as a UX designer, can’t control it all? We talk to Katie about the importance...

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#161 Get people to Take action with Susan & Guthrie Weinschenk

Jun 23, 2017 35:07

Description:

Susan and Guthrie Weinschenk work together as The Team W. They like to take behavioural economics, neuroscience and behavioural psychology; combine them, and apply them to design. We chatted to them after the Stockholm leg of their “How to get people to take action” workshop tour. We talked about designing for engagement and behavioural psychology....

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#160 I need more sleep 💤

Jun 9, 2017 35:05

Description:

Episode 160 is a link show. James and Per discuss three articles that have grabbed their attention. Article one is Emojis: Tools for Emotions Communicating affect in text messages by Monica Riordan “Being unbound by linguistic rules, they engage a user in considering the vast potential emojis have in communication.” The second article we discuss is...

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#159 Politics or design? with Mike Monteiro

May 26, 2017 31:36

Description:

We locked Mike Monteiro in a room at From Business To Buttons here in Stockholm and had a chat. “So, do you want to talk about design or politics?” That was the question that Mike posed to the audience at the start of his presentation earlier in the day. So we asked Mike the same....

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#158 Shoot for The Moon with Jaime Levy

May 12, 2017 25:33

Description:

Jaime Levy, author of UX Strategy joined us in the green room at From Business To Buttons. We talked about Jaime’s Hyperloop study – the personal journey that led her there and why. Andy Warhol, Steve Jobs, Elon Musk. We talk about the importance of having mentors and heroes no matter where you are on...

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#157 Listener phone-in (part 2)

May 5, 2017 29:48

Description:

James, Per and Danwei were gathered in Studio Axbom to take questions from you, the listeners, in the 9th UX Podcast Listener phone-in.  This is part 2 of the highlights we’ve extracted the 2-hour live session. In part 2 we discuss social media share buttons, designers and data scientists, the impact of delight, the tendency for...

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#156 Listener phone-in (part 1)

Apr 28, 2017 32:16

Description:

James, Per and Danwei were gathered in Studio Axbom to take questions from you, the listeners, in the 9th UX Podcast Listener phone-in.  This is part 1 of the highlights we’ve extracted the 2-hour live session. We are asked to give our book recommendations for UX-ers. Tristan Bailey calls in and asks us about web...

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#155 Channels of misinformation with Alan Cooper

Apr 14, 2017 28:18

Description:

How are designers tackling the idea of ethics? In the first part of our interview, Alan uses politics and democracy as a vehicle for highlighting the importance of ethics in our work as digital practitioners and the massive impact our work has on the world. We are the creators of the channels of misinformation and...

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#154 Closure experiences with Joe Macleod

Mar 31, 2017 44:45

Description:

We talk Closure experiences with Joe Macleod. The lack of endings was something that Joe kept noticing again and again. There are so many examples in the digital space where there wasn’t an end, or there was an expectation of controlled or ability to end – but the possibility of closure just doesn’t exist. The...

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#153 Ruthless Prioritisation

Mar 17, 2017 33:49

Description:

Episode 153 is a link show. James and Per discuss three articles that have grabbed their attention. Article one is Ruthless Prioritization by Brandon Chu. “All high functioning teams must prioritize. Not once a month, not once a week, but rigorously, and ruthlessly.” The second article we discuss is How a knowledge kanban board can help...

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#152 Shortcuts

Mar 3, 2017 34:42

Description:

We take a deep dive into Keyboard shortcuts, or hotkeys in this topic show. We dig into how to decide and design what keyboard shortcuts to have in your web app. What are keyboard shortcuts? Are they the same thing as Accesskeys? What standards and conventions are there to follow? What are shortcut no-nos we...

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#151 Liminal thinking with Dave Gray

Feb 17, 2017 38:49

Description:

Dave Gray wants to change the way you think. By changing the way you think you can achieve the change you want says Dave. His latest book Liminal Thinking gives you a set of principles and practices to follow. Liminal Thinking is “the art of creating change by understanding, shaping, and reframing beliefs”. We talk...

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#150 Dark Patterns with Harry Brignull

Feb 3, 2017 34:46

Description:

Harry Brignull joins us to talk about “dark patterns”. Harry coined the phrase back in 2010 to describe the design patterns used on websites to deliberately trick us into doing something. We discuss some examples as well as the ethics behind implementing them and ask if “light patterns” exist. We talk about how dark patterns...

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#149 War Stories with Steve Portigal

Jan 20, 2017 34:21

Description:

For a number of years Steve Portigal has been collecting user research war stories. The stories describe experiences researchers have had whilst doing fieldwork. Awkward, morally challenging, painful, unsuccessful. We talk to Steve about the benefits of sharing our stories – good and bad – and the ethically challenging situations that field research can place...

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#148 Lostness

Jan 6, 2017 32:13

Description:

Episode 148 is a link show. James and Per discuss three articles that have grabbed their attention. The first article is Decision Frames: How Cognitive Biases Affect UX Practitioners.  Kathryn Whitenton explains how we are all vulnerable to cognitive biases and the way in which we frame our problems can bias our design decisions. Article...

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#147 Listener phone-in (part 2)

Dec 30, 2016 29:29

Description:

This is part 2 of highlights from our 8th UX Podcast Listener phone-in.  On a dark December afternoon James, Per and Danwei gathered in Studio Axbom to chat and take calls from you, the listeners for a 2-hour live show. We discuss living in a VR world, chatbots and suicide prevention, mentoring and getting into...

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#146 Listener phone-in (part 1)

Dec 23, 2016 28:12

Description:

James, Per and Danwei open the video channels for the 8th UX Podcast Listener phone-in. On a dark December afternoon gathered in Studio Axbom to chat and take calls from you, the listeners. This is part 1 of the highlights we’ve extracted the 2-hour live session. We discuss sketching for unusual environments, working backwards, designing...

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#145 Complexity with Jonas Söderström

Dec 9, 2016 39:26

Description:

Jonas Söderström joins us to talk about complexity. We like to think that we have make the world better through digitalisation, but perhaps all of the productivity gains were actually in the very early days of computing. We hear of the Productivity paradox, the tendency for Feature creep and how we should be pulling down...

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#144 Anticipatory design & cross-channel ecosystems with Sarah Doody & Andrea Resmini

Nov 25, 2016 33:32

Description:

Sarah Doody joined us to talk about anticipatory design. What if we didn’t need to find and search through information to help us make decisions. What if instead, information came to us at the right time and with the right context? Professor Andrea Resmini discusses mapping cross-channel ecosystems. We asked Andrea to explain what cross-channel ecosystems...

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#143 Chatbots & emotional data with Daniel Harvey & Pamela Pavliscak

Nov 11, 2016 38:11

Description:

In a chat based world, the words are the UI. Rather than tapping or clicking, we’re writing and responding. Daniel Harvey talked to us about chatbots and AI and how we are heading for a future where appstores are going to be replaced by botstores. As the internet of things grows and the use of chatbots...

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#142 Presumptive design & Explaining yourself with Leo Frishberg & Lou Rosenfeld

Oct 28, 2016 34:30

Description:

We don’t generally have a problem considering objects from the past. Speculating about what they are and how they might have been used. We could look at artefacts from the future in a similar manner. We talk to Leo Frishberg about presumptive design and how you can use that as a provocative design research tool. How...

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#141 The death of web design

Oct 14, 2016 31:14

Description:

Episode 141 is a link show. James and Per discuss three articles that have grabbed their attention. The first article has the title Is web design dead in 2016? Marcus Bransbury suggests that web design is shifting focus from aesthetics to user experience. The death of web design, or perhaps it’s the birth of design standards? Article...

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#140 Storymapping with Donna Lichaw

Sep 30, 2016 36:23

Description:

Donna Lichaw is the author of The User’s Journey. In the book Donna explains the idea of storymapping. How, when, and why to use narrative structure in your design work. During our chat we learn more about narrative structure, storymapping, “origin stories” and how brand stories and storymapping are connected. (Listening time: 36 minutes) Episode 140: Storymapping...

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#139 Education & Leadership with Evgenia Grinblo & Melissa Perri (Part 2)

Sep 23, 2016 29:01

Description:

In part 2 of our two part chat with Melissa Perri and Evgenia Grinblo about education and leadership, we ask why are we doing all this stuff? The importance of metrics, incentives and leadership. Caring about your team and keeping them on track. “If you don’t train them when they’re junior, they’re going to be...

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#138 Education & Leadership with Evgenia Grinblo & Melissa Perri (Part 1)

Sep 16, 2016 27:29

Description:

We found ourselves talking separately to Melissa Perri and Evgenia Grinblo about education within the UX and design industry. So we brought them both into the same room and pressed record. We discussed the education gap and the challenge of progressing from junior to senior. We also talked about how to be better leaders and...

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#137 Design leadership with Andy Budd

Sep 2, 2016 36:00

Description:

We talk to Andy Budd about design leadership. As our relatively young industry matures and expands, many people are moving from being UX practitioners to being UX leaders, or design leaders. How do we make this move? What does being a design leader mean? Can you convert designers into leaders? Can you convert existing leaders into...

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#136 Creativity with Denise Jacobs & Chris Noessel

Aug 19, 2016 37:17

Description:

“Unfold your brain – Skyrocket your creative ability” was the title of Denise Jacobs’s highly interactive workshop at UXLx this spring. We talked to Denise about how to banish our inner critic and the mental blocks that get in the way of creative thinking. We also talked about how you can improve focus and get your brain into a...

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#135 Asian e-commerce & Object Oriented UX with Stephanie Rieger & Sophia Voychehovski

Aug 5, 2016 36:07

Description:

We live in a bit of a western-world UX-bubble. Stephanie Rieger joined us in the first half of this episode to give us a glimpse into how things are in Asia. Amongst other things we talk about social media as an eCommerce platform and the dominance of marketplaces. Sophia Voychehovski joined us in the second...

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#134 Material design with Richard Fulcher

Jul 22, 2016 30:00

Description:

Since its launch in 2014, Google’s design framework – Material Design has been gathering momentum and spreading beyond its original focus of mobile applications. To lift our knowledge and understanding of what it is all about we are joined by Richard Fulcher, Design Manager on the Material Design systems team at Google. Rich is one of...

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#133 Animation and Fairytale UX with Val Head & Per Axbom

Jul 8, 2016 30:06

Description:

At UXLx James and Per both attended Val Head’s workshop to learn more about animation in online interfaces. The workshop gave us some excellent examples and Val had us experiment with prototyping animation. In this interview we learn a bit more about animation best practices and how animation for example can help with spatial orientation, feedback...

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#132 Listener phone-in

Jun 24, 2016 28:32

Description:

James, Per and Danwei open the video channels for the 7th UX Podcast Listener phone-in. On a warm Friday afternoon in June we took questions and calls from listeners. We’ve extracted some highlights from the 2-hour live session and condensed them into this regular 30 minute episode. The topics covered in this listener phone-in were: Guerrilla research, ridiculous...

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#131 Ranch stories with Alan Cooper (Part 2)

Jun 17, 2016 34:26

Description:

Alan Cooper was the closing keynote on the speaker day at UXLx 2016. Alan, the creator of visual basic and co-founder of design agency Cooper, hasn’t made so many public appearances in recent years. Instead he’s been concentrating on running Monkey Ranch – his farmstead in the hills of Petaluma, California. In part two of our two-part interview, Alan discusses...

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#130 Ranch stories with Alan Cooper (Part 1)

Jun 10, 2016 30:22

Description:

Alan Cooper was the closing keynote on the speaker day at UXLx 2016. Alan, the creator of visual basic and co-founder of design agency Cooper, hasn’t made so many public appearances in recent years. Instead he’s been concentrating on running Monkey Ranch – his farmstead in the hills of Petaluma, California. His keynote took us all a bit...

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#129 Beyond user research with Lou Rosenfeld

May 27, 2016 33:41

Description:

We talk to Lou Rosenfeld about the 4th edition of Information Architecture (“The Polar Bear book”) and how the fields of IA and UX have evolved over the years since the book first came out. We also talk about going beyond user research and the importance of combining your research with other data points. Finally...

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#128 Occupational challenges

May 13, 2016 39:35

Description:

In our listener survey we ask the question: What is the biggest occupational challenge facing you right now? Over the past few surveys we’ve gather quite a number of responses to that question. In this episode we take a look at some of the challenges you say that you face, and even try to give some...

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#127 The Compassion Team

Apr 29, 2016 29:13

Description:

A linkshow. James and Per discuss three articles that have grabbed their attention. The first article is Users always choose the path of least resistance by Paul Boag. Paul says that users will always take the easy option so to maintain a competitive advantage, we need to focus on simplicity. The second article is Transitions...

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#126 Design doing with Don Norman (Part 2)

Apr 22, 2016 34:30

Description:

Don Norman is without a doubt one of the most influential voices within the UX and design industry and also the cognitive sciences. Don produced some of the earliest literature about human-centered design within the digital space – he also coined the term “user experience” whilst working at Apple. In part 2 of our conversation with...

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#125 Design doing with Don Norman (Part 1)

Apr 15, 2016 27:46

Description:

Don Norman is without a doubt one of the most influential voices within the UX and design industry and also the cognitive sciences. Don produced some of the earliest literature about human-centered design within the digital space – he also coined the term “user experience” whilst at Apple. In part 1 of our conversation with Don,...

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#124 Listener phone-in (Part 2)

Apr 8, 2016 36:35

Description:

James, Per and Danwei open the video channels for the 6th UX Podcast Listener phone-in. We’ve pulled out the highlights from the live session and made them into 2 separate episodes. The topics covered in part 2 of this two-part episode are: The battery status API – how can we make use of that in UX? User off-boarding...

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#123 Listener phone-in (Part 1)

Apr 1, 2016 38:43

Description:

James, Per and Danwei open the video channels for the 6th UX Podcast Listener phone-in. On a Friday afternoon in March we took questions and calls from listeners. We’ve pulled out the highlights from the live session and made them into 2 separate episodes. The topics covered in part 1 of this two-part phone-in are AI,...

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#122 Calm technology with Amber Case

Mar 18, 2016 41:42

Description:

We talk to Amber Case, cyborg anthropologist and UX designer. We chat about the ideas expressed in Amber’s popular TED talk “We are all cyborgs now” before turning our attention to the notion of calm technology. More and more things are demanding more and more of our attention. Everything beeps, flashes, vibrates or notifies. With...

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#121 Agentive technology with Chris Noessel

Mar 4, 2016 52:08

Description:

Spawned from his keen interest in sci-fi interfaces Chris Noessel is passionate about the concept of agentive technology; computers doing things on our behalf. Computers may do things we don’t want to do or ourselves, things we don’t know how how to do or things we’ve never done before. The trick of course is for...

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#120 Product management & UX with Melissa Perri

Feb 19, 2016 51:00

Description:

Melissa Perri has a background as both a product manager and a UX-er. We learn more about the overlap between the two disciplines and discuss some of the issues surrounding their convergence. Melissa also shared some advice about applying lean methodologies to your organisation including working with hypotheses and building to learn. (Listening time: 51 minutes, transcript) Episode...

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#119 Articulating design decisions with Tom Greever

Feb 5, 2016 45:41

Description:

We talk to Tom Greever about Articulating Design Decisions. How do we talk about our designs effectively with stakeholders? Every designer has to explain (and justify) their design decisions to non-designers but what are the skills tactics and methods that are needed to pull this off in a way that opens the door for your project to...

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