The Crown Council

Crown Council Mentor of the Month | Helping Dental Teams Build a Culture of Success

Mentor of the Month
Crown Council Mentor of the Month | Helping Dental Teams Build a Culture of Success


Learn to copy genius from the Crown Council "Mentor of the Month" recordings | Building a Culture of Success in dental practices.




MENTOR #71 Coach Bob Hurley "The Miracle at St. Anthonys"

Jun 18, 2019 48:22


In a city mired in endless decay, where the youth suffer through all the horrors of urban blight, hope comes in a most unassuming form: a tiny brick schoolhouse run by two Felician nuns where a singular basketball genius takes teenagers from the mean streets of Jersey City and turns them into champions on the hardcourt. Coach Bob Hurley had been working miracles at St. Anthony High School for over thirty years, winning state and national championships and offering his players rescue from their surroundings through college scholarships, when he met his most dysfunctional team yet. Steve Anderson interview Coach Bob Hurley for this Mentor of the Month. 

MENTOR #70 Dr. David Hornbook & Josh Walker "Stop Communicating With Your Lab"

May 17, 2019 36:46


MENTOR #70 "Stop Communicating With Your Lab" Dr. David Hornbook & Josh Walker

Build a RELATIONSHIP with your lab and stop telling them what to do. In this 45 minute podcast with Dr. David Hornbrook and Utah Valley Dental Lab technician, Josh Walker learn how to build a relationship with your lab to produce the best results.  

David Hornbrook DDS, FAACD, FACE, FASDA is an internationally renowned speaker, lecturer and mentor. Ranked by his peers as one of the world’s top three cosmetic dentists, Dr. Hornbrook is highly esteemed at the top levels of aesthetic dentistry. As a practicing clinician and the Director of Education and Technology at Utah Valley Dental Lab, Dr. Hornbook offers a uniquely informed perspective on the challenges facing today's dentists.

MENTOR #69 Adam Watts "In Pursuit Of Medical Real Estate"

Apr 30, 2019 45:17


MENTOR #69 Adam Watts "In Pursuit Of Medical Real Estate" Diagnosing and Treating the Common Ailments 

Adam Watts – Adam is currently the Director of Commercial Development for Watts Enterprises, a fully integrated residential and commercial development and construction company in Salt Lake City, Utah. Prior to joining Watts Enterprises Adam worked for a boutique development and construction shop in Salt Lake City where he assisted in the financial analysis, due diligence, entitlement, leasing and joint venture structuring on all commercial development deals helping to increase Assets Under Management by 5X in two and a half years. Adam has also worked at two international law firms one in New York City and one in San Diego advising clients on all aspects of real estate development, leasing, financing and joint ventures. Adam earned his B.S. in Economics, summa cum laude, from the University of Utah, his Masters in Real Estate from Georgetown University and his J.D. from the University of Virginia School of Law.

Cell: 801-755-9504
Office: 801-272-7111

MENTOR #68 DR. MICHELLE COLES JORGENSEN "Healthy Mouth, Healthy You!"

Apr 9, 2019 42:26


Dr. Michelle Jorgensen is an author, speaker, teacher, biologic/holistic dentist, and health and wellness provider. After practicing traditional dentistry for 10 years, Dr. Jorgensen became very sick. Through her own journey to return to health, she discovered she had mercury poisoning from drilling out mercury fillings for her patients. She was concerned that there may be other health-threatening materials or procedures in dentistry, and led her to the Biologic/Holistic Dentistry field.

For the last 10 years she has been paving the way in Biologic/Holistic dentistry, learning from pioneers all over the world. She has created the Total Care Dental Way, a patient CARE centric, health focused method for treating dental and over all health. Patients from around the world seek out her care, and come to Total Care Dental to have their health restored.

She has received certifications as a Therapeutic Nutritional Counselor, a Certified Nutritional AutoImmune Specialist, and is currently enrolled in a program to become a Board Certified Traditional Naturopath. She completed a Holistic Dental Mini-Residency, and is pursuing ongoing training from Swiss Biohealth in Switzerland and Costa Rica.

Dr. Jorgensen also teaches and coaches groups of dental professionals across the country who come to learn from Dr. Jorgensen. Her goal is to change the way dentists look at health. She started and hosts a study group of Alternative Care Practitioners, where they teach each other and collaborate together for better patient care. This group includes Chiropractors, Naturopaths, MDs, Nurse Practitioners, Energy Workers and more.

A prolific writer, she has authored hundreds of blog posts and articles about dentistry, health and nutrition. Her first Book, Healthy Mouth, Healthy YOU will be published by the end of 2018 and for sale on She is coauthoring a book about patient CARE with an internationally known expert on Lean Management, Karyn Ross, and the Owner of Dental Boot Kamp, Suzanne Blac. Watch for that release in 2019.
Since founding Total Care Dental in 2001 her dental practice has helped over 20,000 patients in Utah. Dr. Jorgensen and her team have been awarded the Dental Team of the Year and the Dental Practice of the Year at the Prestigious Crown Council Member’s Choice Award. They were also recipients of the Best in State in Utah Award.

Each year Dr. Jorgensen and her team donate thousands of dollars’ worth of free dental care to the Food & Care Coalition Dental Clinic, which serves those who are underprivileged and working to get back on their feet.

When not at work Dr. Jorgensen is busy with her husband, four children, and her own mini-farm, where she loves to grow, harvest and preserve her own food. She loves to read and has a huge library of books on homesteading, gardening, natural health, herbology and so much more.

 Training Brigham Young University, Biology Creighton University Dental School, DDS Degree Therapeutic Nutritional Counselor certification Certified Nutritional AutoImmune Specialists Holistic Dentistry Mini-Residency Nerve Express advanced Practitioner Training on Heart Rate Variability Lightwalker laser Advanced training Mollica Ozone Training Swiss Biohealth User Course Choukroun PRF Training Exceptional Dental Functional Oral Systemic Health Training Karen’s Energy Empowered courses Cosmetic training with Cosmodent Center for Esthetic Excellence Kois center Master track – with John Kois Practical Clinical Courses with Gordon Christensen Advanced cosmetic training with William Strupp Whitecap Institute mini- residency in implants All on four training with Nobel Biocare Conscious sedation with DOCS Dawson Center for jaw and bite training Rehabilitative locked in denture training at USC

MENTOR #67: Young Dentist of the Year - Dr. Erin Beveridge

Mar 27, 2019 37:41


MENTOR #67: Young Dentist of the Year - Dr. Erin Beveridge

Erin's mentor said of her,

"This young professional came into our office a year ago. I cannot think of another dentist right out of school that has been so professional and brought so much to their office. She is polite, kind and strong. I was so impressed with her people skills not just with our patients but with our team."

"She has been attending Crown Council Annual Events since she was 12 years old.   She has been a CC student member through her 4 years at Marquette University School of Dentistry. She graduated and got her dental license in 2017."

"She loves what she does and it shows in her determination. She has had her struggles to complete her doctorate and graduate. 6 years ago she got a heart infection during the finals in her first year of dental school. She went home and was helicoptered to Stanford University for a possible heart transplant. The doctors performed a miracle and her heart healed after 2 weeks in the ICU. The Dean and her professors recommended she stay home for 9 months and heal. They saved a place in the next dental class for her."

"A few months before she joined my office I purchased a second dental practice. She has been instrumental in introducing more current equipment and procedures to these patients and is the driving force to its success."

Please join us in recognizing the Crown Council Young Dentist of the Year, the unique contribution to dentistry of Erin Beveridge.

MENTOR #66 Dr. Lorin Berland "What patients don’t know about removable prosthetics"

Jan 15, 2019 37:22


MENTOR #66 Dr. Lorin Berland "What patients don’t know about removable prosthetics"

Lorin Berland, DDS, one of the most published authors on clinical dentistry and dental education with over 100 articles, best-selling books and instructional videos including the Lorin Library Smile Guide. Dr. Berland was recognized by the American Academy of Cosmetic Dentistry for Outstanding Contributions to the Arts & Science of Cosmetic Dentistry, and has been featured in major national print and TV publications for his work. Dr. B began his career as a denture technician, and after more than 35 years of listening to patients and running a multi-specialty practice, he has released a full line of products specifically designed to treat the real issues facing people with oral appliances, like Oral Infections and Dry Mouth, which are not addressed by major brands.

“I have been practicing dentistry for over 35 years, and even I got my start making dentures while I was still in high school. Since then, dentures and oral appliances have always been on my mind. I’ve seen dental treatments change drastically over the years, but the products available to take care of these new appliances haven’t changed in decades. This is especially true for Implant-Dentures (All-on-4) and Fixed Full-Arch Bridges. By listening to the needs of my patients, I was inspired to develop these unique solutions used by dentists and patients around the world.”  Dr. Lorin Berland is consistently named as a Key Opinion Leader in dentistry for his many books, lectures, videos and clinical articles. His pioneering work in dentistry has been recognized by dental professionals around the world.

American Academy of Cosmetic Dentistry Award for Outstanding Contributions to Cosmetic Dentistry “One of the Best Dentists in America” – International Dental Tribune Featured in Major Print and TV Media, including ABC’s 20/20, Time, GQ and Town & Country “One of Texas’s Best Dentists” – Texas Monthly
More than 35 years of experience treating denture and implant patients

MENTOR #65 Jon Acuff "Finish"

Dec 18, 2018 23:43


Jon Acuff is the New York Times Bestselling author of six books including his most recent Wall Street Journal #1 Bestseller, Finish: Give yourself the gift of done.

For over 20 years he’s helped some of the biggest brands in the world tell their story, including The Home Depot, Bose, Staples, and the Dave Ramsey Team. Most recently he’s spoken to hundreds of thousands of people at conferences, colleges, companies and churches. Featured regularly on national media, Jon has been seen on CNN, Fox News, Good Day LA and several other key outlets.

In addition, Jon is also a big proponent of social media with blogs that have been read by 4 million people and almost 300,000 twitter followers. In 2010 he used his influence with his tribe to build two kindergartens in Vietnam. Jon lives with his wife Jenny and two daughters in Franklin, TN.

MENTOR #64 Joseph Grenny "Crucial Conversations"

Nov 20, 2018 30:37


Our success in life is dictated by the quality of relationships we can engender. Some people seem better at negotiating better quality outcomes (for all) than others do – they work with people rather than through people. They are able to hold deeper, more honest conversations that create a new level of bonding and are able to transform people, situations and relationships. By being prepared to hold these conversations (often early) they ensure clarity over responsibility, define expectations and hence maintain high levels of performance. When we let these conversations go by, we let standards slip and unwittingly give permission for unwanted behavior to continue.

Crucial conversations lie all around us – enjoy this thirty minute Mentor of the Month with Joseph Grenny 

MENTOR #63 Lane Anderson "10 Changes Affecting Your Search Marketing"

Oct 30, 2018 45:15


10 Changes Affecting Your Search Marketing and What To Do To Succeed. Expertise in marketing consulting that reaches key prospects and grows your business.  

Have you ever wished you could accurately determine how much your internet search marketing was actually returning to your practice? Lane Anderson founded ProspectaMarketing in 2003 with a unique approach to internet search marketing that does just that.

ProspectaMarketing has helped generate millions and millions of dollars in new patient revenue for dentists across the U.S. and Canada. We help our clients connect what happens online with what converts offline in the practice. As an internet dental marketing agency, we serve a number of dental practices that are committed to growing successfully with expert online marketing. Those same practices are committed to delivering a quality of care that is commensurate with our marketing messages.

From Lane Anderson 

Prospecta Marketing 


MENTOR #62 Dr. Dennis Wells "20 Things That Have Made Me A Better Dentist"

Oct 8, 2018 48:48


Admittedly, dentistry impart art and part science. Few dentists exemplify both aspects better than Dr. Dennis Wells. he is an artist, scientist, educator and innovator and is the Crown Council Mentor of the Month.

MENTOR #60 "The Common Denominator of Success"

Sep 24, 2018 27:13


MENTOR #60 "The Common Denominator of Success" with Albert Gray and Steve Anderson

The Common Denominator of Success is a speech that was delivered by a business executive (Albert Gray) well over 70 years ago to an industry meeting. The principles are timeless for anyone who seeks success in any endeavor.  Listen again and again as Crown Council Founder, Steven J. Anderson, revisits the principles from Albert Gray's classic adapted for the Crown Council.

MENTOR #60: Dr. Howard Hindin & Steve Anderson “The Future of Airway Health in Dentistry and Medicine”

Sep 6, 2018 00:48:41


A graduate of New York University College of Dentistry, Dr. Howard Hindin is trained in all aspects of general dentistry, with an early emphasis on surgery and endodontia. Since the 1990s, his practice has also focused on cosmetic dentistry, temporo mandibular joint disorders and cranio facial pain.

An acknowledged pioneer in the relationship between dental issues and whole body health, Dr. Hindin is President (2000-present) of the Foundation for the Advancement of Innovative Medicine (FAIM). The foundation offers educational services to professionals and the public on complementary medicine as well as advocacy for patient and doctor rights.

In addition, Dr. Hindin advanced the use of acupuncture in dentistry and general medicine as the Director of the Acupuncture Program for Substance Abuse in Rockland County. There he developed, supervised and trained personnel to provide acupuncture for the [...]

MENTOR #59: Brian Bryd “3 Patient Education Mistakes Every Dental Practice Can Avoid”

Aug 28, 2018 00:38:25



Our Story
Dental Innovation was founded on providing next-generation video text technology to bridge the treatment recommendation knowledge gap between dentists and their patients. This technology was initially developed and implemented in Fortune 100 companies and our desire is to leverage it for smaller, niche markets – dental being the first.

Our Approach
Along with the technology, we brought together practicing dentists to choose initial platform content as well as providing editorial feedback on all originally produced content video.

Our Production
From idea to execution to delivery, our team spent months ensuring the videos we created would be helpful to dentists and impactful for their patients. Here are some behind the scenes photos of the process.


Bryan Byrd 

MENTOR #58: Dr. Brian Harris

Aug 13, 2018 00:36:39


MENTOR #57: Dr. Tommy Nabors “Your Total Health”

Aug 1, 2018 00:42:22


Dr. Nabors is a Mississippi native and grew up in a car family. His grandfather owned and operated Nabors Motor Company, the local Ford dealer in Columbus, MS. Dr. Nabors dad was a dentist in the Navy and private practice for over 40 years. Dr. Nabors, Sr. still lectures and does research in salivary diagnostics and the importance of oral bacteria and its role in the health of the body. Dr. Nabors wife, Lesley, is from Dickson, TN.  They have three kids. Wright, the oldest, is at the University of Tennessee, Knoxville. Brett is 16, Sophie is 13 and they all are avid sports fans. Dr. Nabors favorite thing is spending time with his family. However, when he does have some time off, he spends it at his “shop in the woods” down in Fairview, TN. He restored an old building and uses it to restore and work on vintage Ford cars. Although, he graduated from the University Of Tennessee College Of Dentistry and has a son at the University of Tennessee. But he stil [...]

MENTOR #56: Rory Vaden “Take The Stairs”

Jul 11, 2018 00:53:17


The New York Times bestseller that will help you get off the “escalator” and tackle the work that leads to real success

How do successful people achieve results? In short, they do it the old-fashioned way, with focus and self-discipline. Popular speaker and strategist Rory Vaden presents a simple program for “taking the stairs”—that is, resisting the temptations of “quick fixes,” eliminating distractions, and transcending personal setbacks in order to reach your goals.

Whatever your vision of success is, this proven program will help you get there—one stair at a time.

MENTOR #55: Dr. David Montz “Leadership Learned From Hurricane Harvey”

Jul 2, 2018 00:57:28


Our 2018 Team of the Year recognizes not just the outstanding effort of the team but the heroic efforts of their doctor. When 50 inches of rain and almost 19 Trillion gallons of water fell on Texas, this team jumped into action helping family, friends, neighbors and complete stranger with any task that needed to be done. Their doctor…for four straight days, volunteer managed a shelter at the local high school where they served 286 people, coordinated over the activities of over 300 volunteers and provided emergency care for 89 Nursing Home residents who arrived without charts, medication or staff to help. As the immediate crisis ended, the team even gathered at the office and after cleaning it up from the damage that came from the storm, made the distributed over 900 hygiene kits to 7 different shelters and donation centers.

The full story of this experience and this team would take us hours to tell…but might be best desc [...]

MENTOR #54: Sam Ballard “Dominican Republic Lab Sponsorship”

Jun 13, 2018 00:22:09


Ballard Dental Laboratories is a state of the art dental prosthetics company. Ballard specializes in implant restorations and CAD/CAM Technologies. Ballard is also heavily involved in sharing its expertise with developing countries through its partnership with Smiles for Life Foundation.

Ballard Laboratories is a strong asset to your dental practice. We understand that time spent adjusting crowns is time spent away from other patients and from growing your business. We work tirelessly to ensure minimal adjustment while seating restorations. Our products are crafted here in the United States with high-quality materials so you can expect superior product every time.

Through our online client portal, the entire ordering experience is simple and streamlined for you and your staff. Our online system allows you to quickly request a pick-up, easily submit cases (including pictures), and track cases through the process to see when the case will be delivered. For typical lab c [...]

MENTOR #53: Steve Anderson “Myths About Team Motivation”

Jun 11, 2018 01:05:35


Steve Anderson brings insights into team motivation and productivity that will help you retain the exceptional team members you already have, create even better team members from your exiting talent base and create a legacy of team productivity and motivation that will improve your practice and the quality of your work life.

MENTOR #52: Daniel H. Pink “The Secret to Perfect Timing”

Jun 5, 2018 00:44:28


Daniel H. Pink is the author of six provocative books — including his newest, WHEN: The Scientific Secrets of Perfect Timing. WHEN is a New York Times, Wall Street Journal, USA Today, Washington Post, and Publishers Weekly bestseller. Pink’s other books include the long-running New York Times bestseller A WHOLE NEW MIND and the #1 New York Times bestsellers DRIVE and TO SELL IS HUMAN.

MENTOR #51: Dr. Kate Gross “What I’ve Learned As A Dentist”

May 29, 2018 00:40:43


Copy the genious of Crown Council mentor - Dr. Kate Gross! 

The dental group she has built with her husband, Dr. Guy Gross, is a source of pride and achievement. “There’s nowhere else I’d rather work than side-by-side with my husband, my father (2002-2013 when he retired), and my brother (2013 to present). “It is truly a family practice - one that was built on my family working together - and one that takes care of families at every stage of life experience. I like the variety, the fast pace, and the patients that I see grow and change throughout the years. The best part of my job is the deeply caring, highly skilled, and truly awesome professionals that I work side-by-side with. Aside from my family, these are the people that I spend the most time with, and I greatly value them and enjoy their company!”

Dr. Gross earned her Bachelor of the Arts in Human Biology from the University o [...]

MENTOR #50: Steven J. Anderson “Secrets of My Early Success”

May 18, 2018 00:40:08


Tips from Crown Council Young Dentists of the Year

Remember what it was like starting out in practice right after dental school?  Some get off to a better start than others. 

 In this unique Crown Council Mentor of the Month Program, we have compiled the ideas and advice of our six Young Dentist of the Year nominees from 2012 and five of our previous Young Dentist of the Year Award Winners.  They share the critical things that have made the biggest difference for them in every area of practice: 

Clinical Management Marketing Professional and

MENTOR #49 Laura Heck “Developing Emotional Intelligence”

Apr 23, 2018 00:39:07


Laura Heck is a licensed marriage and family therapist with a private practice in Salt Lake City. She received her M.A. in Clinical Psychology and is a Certified Gottman Therapist (one of less than 300 in the world). Her work includes couples therapy, online counseling, workshops, speaking engagements, teaching for The Gottman Institute and co-founder of forBetter. Laura’s passion to teach has lead her to co-found forBetter, an instruction based web platform allowing couples to access powerful research based tips and tools for creating intimate relationships that are forBetter.

Laura served in a leadership role at The Gottman Institute (TGI) as the Director of Professional Development until 2015 when she relocated to Salt Lake City. Together with Gottman Institute Clinical Director, Dr. David Penner, Laura co-developed The Gottman Seven Principles Program and is also the author of the Seven Principles Companion Workbook, a [...]

MENTOR #48: Karen Phillips (UltraDent) “Passion in People”

Apr 18, 2018 00:29:03


Karen’s story of working at UltraDent: When I started in dentistry as a dental assistant many years ago, I was actually quite shy and had been that way my whole life—through childhood and as a young adult. Quite shy! In a crowded room, I was always the wall flower, but I loved dental assisting. Then, when the opportunity to work for Ultradent came around, I started coming out of my shell as I had to go in to dental offices as a sales rep. 

Later, as a regional manager, again, I blossomed a little bit more. After a few years in that position, I became a product trainer and remember distinctly a few occasions where I would talk to my mother on the phone and say, “Oh, I have a class of 30 people to train today,” or “I’m going to speak at our National Sales Meeting and I have 100 people to present to.” One day she stopped me and said, “Oh my gosh, Karen, how do you do t [...]

MENTOR #47 Dave Weber “The 12 X’s of Success for Today’s Leader”

Apr 10, 2018 00:56:34



The 12 X’s of Success for Today’s Leader with Dave Weber
While the traditional view of leadership revolves around authority, responsibility, or title, author Dave Weber, shatters these notions with groundbreaking insights that reflect a new reality.

A leader is anyone who has influence. Take a look at any group of kindergartners on the playground. Not one of those little stinkers has a title, but there is definitely someone in charge, influencing what’s going on. While most people traditionally look to the top of an organization or department for leadership (in theory, that is!), the highest performing groups in companies, schools, clubs, or sports teams have members who demonstrate leadership at every level. These “leaders without the title” have latched on to the profound reality that because they have influence, THEY LEAD.
Discover Weber’s 12 X’s for today’s leader and learn simple strategies that can make a po [...]

MENTOR #46 Kristie Boltz “Making The Most of Your Marketing Budget”

Mar 21, 2018 00:56:36


As owner of myDentalCMO, Kristie Nation’s mission is to lead dental practitioners and their teams into the modern age of marketing, bringing an end to unnecessary, wasteful ad-spend and teaching effective strategies that bring on and offline techniques together as complementary halves of a whole.

Kristie has a strong background in education as a former college mathematics instructor, and puts her passion for teaching and her head for numbers to good use showing dentists how to effectively track their marketing campaigns and measure return on investment.

“Each practice is unique,” she says, adding that there’s no room in dental marketing for a “cookie cutter approach.” Kristie has successfully coached clients in both start-up and established practices nationwide, from small private clinics in rural towns to large team practices with multiple doctors and loca [...]

MENTOR #45 Robert Glover “Why Dentists Are Wimps”

Mar 20, 2018 00:53:41


“Why Dentists Are Wimps” For years, we’ve talked about the dental epidemic we call “Approval Addiction” and its negative impact on the practice, patients and team members.  With refreshing insight, Dr. Robert Glover provides background, causes and solutions to anyone who is determined to be a better leader at home and or at the office and improve his or her relationships in every area of life.

Dr. Robert Glover, author of No More Mr. Nice Guy: A Proven Plan For Getting What You Want in Love, Sex and Life (Running Press, 2003)
Dr. Glover is an internationally recognized authority on the Nice Guy Syndrome. He is a frequent guest on radio talk shows and has been featured in numerous local and national publications.
Through his book, online classes, workshops, podcasts, blogs [...]

MENTOR #44 Hal Elrod “The Miracle Morning”

Mar 13, 2018 00:51:23


Hal Elrod is on a mission to elevate the consciousness of humanity, one morning at a time. As one of the highest rated keynote speakers in the world, creator of one of the fastest growing and most engaged online communities in existence and author of one of the bestselling books on Amazon, The Miracle Morning—which has been translated into 27 languages, has over 2,000 five-star Amazon reviews and is practiced daily by over 500,000 people in 70+ countries—he is doing exactly that.

Hal actually died at age 20. Hit head-on by a drunk driver at 70 miles per hour, his heart stopped for 6 minutes, he broke 11 bones and was told by doctors that he would never walk again. Not only did Hal walk, he went on to run a 52-mile ultramarathon.

Then, in November of 2016, Hal nearly died again—his kidneys, lungs, and heart of the verge of failing, which led to his being diagnosed with a very rare, very ag [...]

MENTOR #43 Eric Goodman “Conquer Dental Back Pain Now”

Mar 1, 2018 00:44:22


“Back surgery is your only option…’

This statement inspired Dr. Eric Goodman to overcome a seriously bad back. Severe, years long debilitating lower back pain had been hanging over Dr. Goodman’s upcoming Chiropractic career. A year before graduation his pain hit and held its climax for several months. This was a maddening experience.

After dedicating years of his life and all of his money to learn how the body worked, he was well-educated, yet stuck in daily pain with a diagnosis of severe Degenerative Joint Disease at the spine. Sympathetic doctors told him the only way to possibly relieve his pain was to undergo a painful back surgery: legitimate fusion of his lowest spine.

But Dr. Goodman said NO to surgery – one of the best decisions he had ever made.

Foundation Training’s birth was due to his belief that corrective movement could be the answer to his pain and give him back his mobility, health, and life.

It’s been over a dec [...]

MENTOR #42: Kindra Hall “Strategic Storytelling”

Feb 27, 2018 00:21:30


Kindra Hall is one of the most sought after motivational speakers trusted by global brands to design and deliver business amplifying, revealing, interactive keynotes that inspire teams to better communicate the value of their company, their products and their individuality to accelerate personal and professional growth.

What began as a chance encounter at age 13 with a storytelling cassette tape grew into a complete understanding of the craft, methods and science of storytelling, in its most pure form…free of promotion or agenda. She has been a National Champion storyteller (yeah, they have those), member of the Board of Directors of the National Storytelling Network and has her master’s degree in communications where she conducted original research in the role that storytelling plays in defining and revealing culture.

Today, Kindra’s work can be seen in a weekly column at, and featured in SUCCESS Magazine, and behind the scenes in New Y [...]

MENTOR #41: Michael Boerner “Dental Innovations Video Text”

Jan 19, 2018 00:35:07


MENTOR #41: Dental Innovations (Michael Boerner) 

Introducing VideoText

Our Story
Dental Innovation was founded on providing next-generation video text technology to bridge the treatment recommendation knowledge gap between dentists and their patients. This technology was initially developed and implemented in Fortune 100 companies and our desire is to leverage it for smaller, niche markets – dental being the first.

Our Approach
Along with the technology, we brought together practicing dentists to choose initial platform content as well as providing editorial feedback on all originally produced content video.

Our Production
From idea to execution to delivery, our team spent months ensuring the videos we created would be helpful to dentists and impactful for their patients. Here are some behind the scenes photos of the process.

MENTOR #40: Lanny Bassham “Parenting Champions”

Jan 17, 2018 00:32:09


In 1972, at the Munich Germany Olympic Games, Lanny Bassham failed in his attempt to win the Gold Medal in International Rifle Shooting. He had a mental failure resulting in his taking the Silver instead. Frustrated, Lanny wanted to take a course in controlling the mind under pressure. After looking for such a seminar and not finding satisfaction, Bassham began to interview Olympic Gold Medalists to discover what they were doing differently to win.

What he discovered was truly remarkable. Bassham created a system of mental control he called Mental Management®. Within the next 6 years, Lanny Bassham dominated his sport, winning 22 world individual and team titles, setting 4 world records and winning the coveted Olympic Gold Medal in Montreal in 1976.For the past 34 years, Lanny has been teaching Mental Management® to Olympians, business owners, Fortune 500 Corporations and the elite of sport and business community. His clients include the PGA and PGA tour players, Miss Amer [...]

MENTOR #39: Jack Fairchild “Crushing Stress”

Nov 15, 2017 00:33:29


Jack Fairchild, C.C.N., F.A.C.A.C.N.

Jack Fairchild has been involved in Functional Medicine and Complementary Healthcare for the past 24 years. His understanding of the body and metabolism are based upon his on-going rigorous scientific study and ability to see through common signs and symptoms to identify the underlying root cause of dis-ease.

 Jack owns Metabolic & Nutritional Assessments, a national, nutritional consulting company. His work is focused on balancing of body chemistry to help people regain and maintain good health. Jack utilizes a variety of functional medicine tests and alternative procedures to glean valuable information on the biochemical functioning of each individual. This information enables him to identify multifactorial patterns of dysfunction within an individual’s chemistry. Through understanding of this biochemical uniqueness he is able to design a specific Health & Wellness plan for each person targeting the root cause(s) of [...]

MENTOR 38: Bryant Truitt “Protect Your Assets”

Sep 19, 2017 00:28:54


Bryant Truitt is the CEO of Brytan & Associates.  He and his team have taught and worked with thousands of dental practices over 20+ years and can protect your reputation, effciency and profits through tactful fraud examinations.  

Truitt provides litigatio support and advice to provider and lawyers.  His special expertise includes: Asset Recovery, Fraud & Embezzlement Prevention, Detection, Private Pay, Medicaid and Medicare Compliance Reviews.  

Bryant and his team are valued Crown Council Resource Partners and have been for many years.  You can contact him or his team: 


MENTOR 37: Charles Loretto “Playing Quarterback”

Jun 1, 2017 00:29:37


Title: Playing quarterback: Getting your CPA, financial planner and other professionals all on the same team…your team!

For the last 16 years, Charles Loretto has been an Investment Advisor Representative with Cain Watters and Associates. Each week, he presents to dental schools, residency programs, study clubs, dental symposiums and state and national dental meetings. He works daily with dentists and other healthcare providers to carefully choose the financial team that will guide their practices and manage their personal finances. He is also the founder of National Dental Placements, a CWA affiliate company that assists doctors in buying, transitioning and valuation of a practice.

To help us assemble the criteria for organizing your total financial team, we welcome Charles Loretto as our Crown Council Mentor of the Month.

MENTOR 36: Barbra Freet “Gotcha!”

Apr 26, 2017 00:23:20


MENTOR 36: Barbra Freet “Gotcha! - The biggest mistakes dentist don’t even know they are making as an employer…until it’s too late.”

Barbara Freet, PHR, Founder and President/CEO, specializes in consulting, product development, sales and training. She is sought out by professional groups and private employers as a guest speaker on a variety of employment-related topics. She founded the company in 1991.

MENTOR 35: Audrey Wendel “The Debt Trap”

Apr 25, 2017 00:24:54


MENTOR 35: Audrey Wendel “The Debt Trap - The Dark Side of Debt and Barrowing In Dentistry” 

Ms. Wendel joined T Bank in 2006 as Market President in Dental, Professional, and Executive lending with the primary responsibility of developing the Bank’s highly successful national dental lending platform from the ground up. In addition to serving the lending needs of dental professionals, her role includes working with their trusted advisors crafting financing solutions to meet their clients’ financial goals. Ms. Wendel graduated with a B.A. from UC Berkeley, and in 1994 she joined the Matsco Companies, a financing company that was subsequently purchased by Wells Fargo. She started out as an inside sales representative in both the commercial, industrial, and dental industries, transitioning after two years to a full-time role in outside sales for the West Coast dental lending division. From there, she was promoted to Business Development Officer for Wells Fargo [...]

MENTOR 34: Barbra Freet “You’re The Boss”

Apr 25, 2017 00:27:17


Mentor 34: Barbra Freet “You’re The Boss” 

Barbara Freet, PHR, Founder and President/CEO, specializes in consulting, product development, sales and training. She is sought out by professional groups and private employers as a guest speaker on a variety of employment-related topics. She founded the company in 1991.

MENTOR 33: Audrey Wendel “Dental Loans”

Apr 12, 2017 00:31:53


Ms. Wendel joined T Bank in 2006 as Market President in Dental, Professional, and Executive lending with the primary responsibility of developing the Bank’s highly successful national dental lending platform from the ground up. In addition to serving the lending needs of dental professionals, her role includes working with their trusted advisors crafting financing solutions to meet their clients’ financial goals. Ms. Wendel graduated with a B.A. from UC Berkeley, and in 1994 she joined the Matsco Companies, a financing company that was subsequently purchased by Wells Fargo. She started out as an inside sales representative in both the commercial, industrial, and dental industries, transitioning after two years to a full-time role in outside sales for the West Coast dental lending division. From there, she was promoted to Business Development Officer for Wells Fargo’s National Dental Programs division.

MENTOR 32: Dan Pink “Bonus or No Bonus?”

Mar 21, 2017 00:43:12


Bidding adieu to his last “real job” as Al Gore’s speechwriter, Dan Pink went freelance to spark a right-brain revolution in the career marketplace.

With a trio of influential bestsellers, Dan Pink has changed the way companies view the modern workplace. In the pivotal “A Whole New Mind”, Pink identifies a sea change in the global workforce — the shift of an information-based corporate culture to a conceptual base, where creativity and big-picture design dominates the landscape.

His latest book, “The Adventures of Johnny Bunko”, is an evolutionary transformation of the familiar career guide. Replacing linear text with a manga-inspired comic, Pink outlines six career laws vastly differing from the ones you’ve been taught. Members of the Johnny Bunko online forum participated in an online contest to create the seventh law — “stay hungry.”


MENTOR 31: Dan Wicker “Financial Fundamentals”

Mar 15, 2017 00:42:51


Dan is an alumnus of Kansas State University and began his career at KPMG. He joined Cain Watters and Associates as a financial planner in 1997. When the company developed a partnership structure in 2008, Dan was elected to oversee CWA as its managing partner due to his previous success in serving over 100 clients for over 10 years.

In addition to seeing long-term clients, he oversees the financial planning process as well as the financial planners as the managing partner. He regularly shares his knowledge at the CWA Practice Transition Seminar, dental society meetings and study clubs nationwide.

He is a Certified Financial Planner and has a Personal Financial Specialist (PFS) license from the American Institute of Certified Public Accountants. He is also an Investment Advisor Representative and a member of the Texas Society of CPAs.

Dan is an avid outdoor enthusi [...]

MENTOR 30: Andy Andrews “Competing On A Different Level”

Nov 2, 2016 00:10:14


Hailed by a New York Times reporter as, “someone who has quietly become one of the most in luential people in America,” Andy Andrews is the author of 3 New York Times bestsellers. Zig Ziglar said, “Andy Andrews is the best speaker I have ever seen.  Andy has spoken at the request of four different United States presidents and toured military bases around the world, being called upon by the Department of Defense to speak about the principles contained in his books.  Arguably, there is no single person on the planet better at weaving subtle yet life-changing lessons into riveting tales of adventure and intrigue both on paper and on stage.


MENTOR 29: Steve Gross “The Power of Optimism”

Oct 20, 2016 00:45:16


Steve Gross, M.S.W., is the Founder and Chief Playmaker of the Life is GoodKids Foundation, a 501(c)(3) non-profit   Steve is a leader in the field of psychological trauma response and a pioneer in utilizing playful engagement and meaningful relationships to overcome the devastating impact of early childhood trauma.   Steve’s talents have been called upon to respond to some of the greatest catastrophes of our time, including the devastation caused by Hurricane Katrina,earthquakes in Haiti and Japan, and the 2012 Newtown school shooting. At the heart of his work, Steve helps others discover the power of optimism so that they can build resilience and bring greater joy, connect [...]

MENTOR 28: Steve Anderson “15 Secrets to Building Your Practice Culture”

Oct 4, 2016 00:39:14


With competition on the rise and dental fees in decline, separating your practice from the rest is critical for the best patients know who you, where to find you, and why they should choose you.   In this information-packed Mentor of the Month for every Crown Council team member, you’ll discover: The one characteristic that will make your practice a magnate for attracting the best talent in your market. What no other practice can copy that will attract more new patients. The secret fuel for more positive on-line reviews for your practice. [...]

MENTOR 27: Chris Malone “The Human Brand”

Apr 9, 2016


Chris Malone was a presenter at the Crown Council’s 21st Annual Event in Salt Lake City.  His message on The Human Brand was so compelling we decided to release it as a Mentor of the Month presentation.  In the digital age where there is such a great temptation to only communicate electronically, Chris talks about keeping the human face on your practice.   He has worked with hundreds of senior executives in organizations ranging from Fortune 500 companies to start-ups and non-profits.  He was chief marketing officer at Choice Hotels International and has held senior marketing and sales positions at leading organizations including the Coca-Cola Company, the National Basketball Association and Procter & Gamble.  He is the Crown Council Mentor of the Month.

MENTOR 26: Brene Brown “Rising Strong”

Feb 12, 2016 00:49:56


Dr. Brené Brown is a research professor at the University ofHouston Graduate College of Social Work. She has spent the past thirteen years studying vulnerability, courage, worthiness,and shame.
Brené is the author of three #1 New York Times Bestsellers: Rising Strong, Daring Greatly and The Gifts of Imperfection.
She is also the Founder and CEO of The Daring Way and COURAGEworks – an online learning community that offers courses, workshops, and interviews for individuals andorganizations ready for braver living, loving, and leading.

MENTOR 25: Dr. Woody Oaks “20 Things That Made Me A Better Dentist”

Jan 12, 2016 00:59:05


Dr. Woody Oakes has written 17 books – within the field of dentistry – along with two novels (both bestsellers on Amazon)  and lectured all acrossthe United States and Canada. Woody is also one ofthe most prolific dental copywriters ever… his sales letters have sold an estimated $36M of products! Hefounded “Excellence in Dentistry, Inc.” in 1987 and isconsistently listed in major dental publications as one of the top clinicians in North America. He’s been agreat friend to the members of the Crown Council for over two decades and is our Mentor of the Month. 

MENTOR 24: Bryant Truitt “Protect Your Practice Assets”

Dec 12, 2015 01:07:03


CEO Bryant Truitt leads the Brytan & Associates professional team of IT, HR, coding, legal, & investigative experts who work with owners of dental and medical practices in the US and Canada. They assist those concerned about possible profitability problems due to fraud, embezzlement, waste & abuse. 
Mr. Truitt is a well-known healthcare management speaker for for-profit and nonprofit dental and healthcare professionals as well as legal and law enforcement organizations, and has published white papers on major profitability issues including identification and prevention of fraud, embezzlement, waste and abuse.  He is a Crown Council Mentor this month as he talks to us about protecting our practice assets.

MENTOR 23: Dr. David Penner “Secrets of Making Relationships Work with Patients, Team and Family”

Oct 16, 2015 00:51:15


Dr. David Penner is a licensed clinical psychologist and is the Clinical Director of The Gottman Institute. He is the author of the Leader’s Guide for Teaching the Seven Principles for Making Marriage Work, which is based on years of experience teaching John Gottman’s Seven Principles book. He has trained therapists in the Gottman Method in North America, Asia and Europe and is the co-developer of the Gottman Seven Principles Program.
David has practiced for over 30 years as an individual and couples therapist, working in private practice, university, mental health and hospital settings and he is our Crown Council Mentor of the Month.

MENTOR 22: Marcy Schwartzman “20 Things That Have Made Me A Better Dentist”

Jul 21, 2015 00:36:00


Dr. Marcy Schwartzman graduated from University of BritishColumbia Dental School in 1984. She continues to practice in a family general dentistry practice that she began from bare walls and no patients. This month she celebrates 30 years of serving great patients and working with a great team. She has been involved in many volunteer opportunities within her community and has served as the International President of the Alpha Omega Dental Fraternity in 2013 (only the second woman ever to have done so). She is looking forward toAugust of this year where she will be inducted into the RoyalCollege of Dentistry in St. John’s Newfoundland . She is the mother to two great children, Max and Leatt, and is still having fun every day with her husband Larry even after 32 years. 

MENTOR 21: Barbara Freet “What You Need To Know About New Changes In Employment Law”

Jun 18, 2015 00:47:13


Barbara Freet has over 25 years’ experience in the related fields of selection and hiring and human resource consulting.  Currently she is President of the 25 year old consulting firm of Human Resource Advisors, and concurrently was President of Personnel Resource Network, a search firm specializing in executive recruiting. Today, HR Advisors has clients in all 50 states. The company has long-term employees with Director-level HR and recruiting experience and offers its products and services on its website at Barbara has been a trusted Crown Council Resource Partner for over a decade and is the absolute “go-to” resource for Crown Council members and their Human Resource needs. 

MENTOR 20: Susan Pruitt “Community Marketing”

May 27, 2015 00:37:50


Susan graduated from the University of North Carolina at Chapel Hill and also holds a masters degree in education.  After more than 10 rewarding years of teaching she started following a new passion focused around marketing and sales.

She has successfully launched and worked for several companies in both direct sales and marketing positions.  She served on a national round table and won national awards for sales.  Her success in sales and focus on marketing brought her to Total Patient Service (ToPS).   

MENTOR 19: Rory Vaden “Procrastinate on Purpose”

Feb 25, 2015 01:11:27


New York Times best selling author and sales-performance trainer Rory Vaden brings his high-energy approach and can-do spirit to the most nagging problem in our professional lives: stalled productivity. Millions are overworked, organizationally challenged, or have a motivation issue that’s holding them back. In this Mentor of the Month, Rory Vaden presents a simple yet powerful paradigm that will teach us how to do our best work—on time and without stress and anxiety. 

MENTOR 18: Steve Anderson “Goals”

Jan 1, 2015 00:45:40


The beginning of a new year offers all of us the opportunity to focus on new efforts to get significant results in our work, our personal life and with our team.
In this Mentor of the Month you will find a winning formula for you and your team to not just set effective goals, but to actually achieve them. After all, the most critical aspect of a goal is not the knowing…it’s the doing.
Consider this an annual check-up. How are you actually doing in the area of establishing, acting on and reaching your goals?

MENTOR 17: Dr. Peter Barnett “20 Things That Have Made Me a Better Dentist”

Nov 19, 2014 00:42:19


Dr. Peter Barnett received his dental degree in 1977 and anMBA from the University of Pennsylvania Wharton School ofBusiness in 1979. For 25 years Dr. Barnett used his education and broad knowledge of dentistry and business to helpgrow the Pearle Vision Centers dental practice division; theVoluntary Hospitals of America to develop the PhysicianHospital Organizations and later to help Prudential develop a new business model to fully integrate dental into thecompany’s medical insurance business.
In 1995, he became COO for United Dental Care, a dental benefits company and later went on to co-found HealthASPx, a third party administrastore - commerce business and Denex, a startup dental insurance company in the greater DC area.
After all of t [...]

MENTOR 16: Kevin Ames “Engaged or Disengaged”

Oct 7, 2014 00:34:43


Kevin Ames is the Director of Speaking and Training at O.C. Tanner, the world leader in developing employee recognition programs that help companies appreciate people who do great work. Kevin has been doing that for more than twenty years. He’s traveled the globe as a trainer and motivational speaker, entertaining and inspiring audiences from Washington, D.C. to Beijing. Kevin has successfully coached employees in some of the world’s biggest organizations, including Coca-Cola and American Express. He joins us as our Crown Council Mentor of the Month to help us discover how recognition can strengthen our people and thereby strengthen our teams. 

MENTOR 15: Steve Anderson “The Seven Pillars of Success”

Aug 7, 2014 00:48:15


The Crown Council is the source where leading dental practices turn for resources to continually Create a Culture of Success. In this exclusive Mentor of the Month program, Crown Council Co-founder, Steven J. Anderson outlines 7 Pillars of a Culture of Success and specific resources available only to Crown Council members to help build and strengthen each one. This program provides a roadmap for leading practices to be the most desirable practice to work for and the most talked about office in town. Listen and re-listen as you follow these easy to implement steps for building an even stronger Culture of Success in your practice. 

MENTOR 14: Dr. Terry Dickinson “The Future of Dentistry”

Jul 12, 2014 00:59:27


Our Mentor of the Month brings decades of experience and wisdom to dentistry both as a clinician and a thought leader. Dr. Terry Dickinson spent 30 years in private practice in Houston, Texas and then went on to spend 15 years as the Executive Director of the Virginia Dental Association where he has interacted with professionals, lobbyists, legislators and the business community from all over the country.
His background has given him the ability to see the dental profession and its future from a very unique vantage point. In this Mentor of the Month, Dr.Dickinson shares his perspectives on the future of the profession…helping us plan, project and be prepared for what is to come. He calls his presentation, “TheFuture of Dentistry….Survival is Optional.” 

MENTOR 13: Dr. Bill Williams “Marketing the Million Dollar Practice”

Jun 3, 2014 00:49:07


Over the last 38 years, Crown Council member Dr. Bill Williams from Suwanee, GA has practiced, lectured extensively, and engaged in numerous hours of humanitarian dentistry. At age 48, he “started over” with a scratch practice in a new town. Over the course of a ten year period of time, he added over $500,000 a year in production and created a premier practice producing nearly $6 million a year. Listen as Bill shares what he has done and how you can do the same. 

MENTOR 12: Mary O’Neill “The Five Most Common Team Conflict Mistakes”

Apr 25, 2014 47:20


Mary O’Neill is a speaker, trainer, consultant, and founder ofGreat Dental Teams, offering coaching and training in the areas of leadership development, conflict resolution and team building for dental professionals. With two decades of experience as a licensed psychotherapist, Mary is skilled at helping team members easily understand the often challenging communication and interpersonal issues that arise among dental teams everywhere.
Mary’s professional journey began with a career in public relations on Madison Avenue in New York City working with renowned Fortune 500 companies such as DuPont, Tonka Toys and Givenchy Fragrances. Her curiosity about the vital link between psychological hardiness and professional success led her to pursue a Master’s Degree in Counseling Psychology fromJohn F. Kennedy Univers [...]

MENTOR 11: Jim Huling “The Four Disciplines of Execution”

Mar 26, 2014 67:03


Jim Huling is co-author of the #1 National Bestselling book The 4 Disciplines of Execution, and is Franklin Covey’s Global Managing Consultant.  Jim is responsible for the 4 Disciplines methodology and the quality of delivery worldwide.
Jim’s career spans thirty-seven years of corporate leadership ranging from FORTUNE 500 organizations to privately-held companies, including more than a decade as CEO of an award-winning company recognized four times as one of the “25 Best Companies to Work for in America.”
Jim’s organizations have won national awards for customer service excellence, business ethics, and an outstandi [...]

MENTOR 10: Roy Spence “It’s Not What You Sell, It’s What You Stand For”

Feb 26, 2014 58:59


There is one man in Texas that has masterminded some of the most influential marketing campaigns in recent history including all of the Southwest Airline ads for the past 30 years and the landmark “Don’t Mess with Texas” campaign to name a few. His name is Roy Spence. For the first time in dentistry, he shares his message about building a business with a powerful,compelling proposition that the market cannot ignore.At the Crown Council Annual Event, all of us benefitted from his decades of successful experience and what is certainly one of the most meaningful messages and challenges ever presented to the Crown Council membership. Enjoy as he presents, “It’s not what you sell, it’s what you stand for…why every extraordinary business is driven by purpose.”  [...]

MENTOR 9: Steve Anderson “Four Characteristics of a Winning Team”

Jan 8, 2014 46:56


Every team wants to win.  Knowing what you have to do to win is the starting point to designing a winning strategy.   The answer to the question, “What does it really take to win?” can be found not in an answer itself, but in some important questions that ever team needs to ask if they want to win. 
What follows in this Mentor of the Month are four critical questions for any team that wants to win.  Answer these four questions with your team and you’ll be well on your way to having the team that is in the game to win. 

MENTOR 8: Joseph A. Michelli “Leading the Starbucks Way”

Oct 29, 2013 00:47:05


Joseph A. Michelli is an organizational consultant who focuses on the intersection of business, leadership, and workplace productivity.  He is the bestselling author of The Starbucks Experience, The New Gold Standard, Prescription for Excellence, and The Zappos Experience. Joseph is one of today’s leading thinkerson the topic of customer experience. He says of himself, “My goal is to catch what is right in the worldand playfully spark people and businesses to growtoward the extraordinary.” Joseph is well known to the membership of the Crown Council and we welcome him as a Crown Council Mentor of the Mon [...]

MENTOR 7: Karen Dillon “How Will You Measure Your Life”

Aug 21, 2013 44:22


Karen Dillon is the co-author of, “How Will YouMeasure Your Life” (HarperCollins, May 2012), which she wrote with Harvard Business School Professor and best-selling author, Clayton Christensen. Until 2011, Karen Dillon was the editor of Harvard Business Review (HBR), arguably the most influential management magazine in the world,.

She has worked closely with some of the world’s thought leaders, including Clayton Christensen,Michael Porter,Vijay Govindarajan, Dan Isenberg and A.G. Lafley. She is currently a contributing editor toHarvard Business Review and blogs for on topics of leadership, managing people, managing yourself, and entrepreneurship. In 2011 she was honored as part of Ashoka Changemakeher’s inaugural celebration of the world’s most influential and inspiring women. 

MENTOR 6: Dr. Adrian Fenderson “20 Things That Have Made Me A Better Dentist”

Aug 15, 2013 38:31


Dr. Adrian Fenderson is a Crown Council Lifetime Qualified Member and also the recipient of the Crown Council Humanitarian Award recognized for over 50 Humanitarian Trips…many over the 20 years he has flown with Los Medicos Voladores (the Flying Doctors). He has practiced for 41 years in Napa, California; has been married for 45 years and has recently published the book, “It’s All About Smiles” - Passions From a Dentist on Health, Healing and Happiness.”

MENTOR 5: Dr. Ken Guest “20 Things That Have Made Me A Better Dentist”

Jul 17, 2013 47:18


Lifetime Charter Qualified Member, Dr. Ken Guest, shares over three decades of experience in this Crown Council Mentor of the Month.

MENTOR 4: Rick Merrill “Be a Top Healthcare CEO”

May 17, 2013 32:46


Every dentist is the CEO of his or her practice.  Learn from one of America’s top healthcare CEO’s how to lead effectively to create enthusiasm around a compelling purpose and build a work environment that patients and team members rave about.
As president and CEO of Cook Children’s Health Care System for the past five years, Rick Merrill led the organization at a time of unprecedented growth; including the historic expansion of Cook Children’s Medical Center which nearly doubled the size of the campus to respond to the growing need for its services. Under Rick’s leadership, Cook Children’s began a new era by streamlining its mission and vision into a Promise to improve the health of every child in the region through the prevention and treatment of illness, disease and in [...]

MENTOR 3: Dr. Jim Hyland “20 Things that Have Made Me a Better Dentist”

Apr 2, 2013 49:23


Dr. James Hyland was born in Ireland and moved to Canada in 1957.  At age 13 he decided to be a dentist.  He is a graduate of the University of Toronto and has taught at George Brown College, Seneca College, and the University of Toronto.  He started in private practice in 1976 and began setting the standard by being one of the first dentists in Canada to sure the Caulk curing light, the first in Ontario to place computers in treatment rooms, use air abrasion, and use the Waterless.  In 2006 he was the first dentist to start at an Oravital breath clinic and adapted it to include perio treatment using microbiological testing of biofilms.  Dr. Hyland continues to be a trend-setter in dentistry by continually implementing the latest technologies and combining them with the Culture of Success espoused in the Crown Council.

MENTOR 2: Dr. Ray Bertolotti “Ozone Dentistry”

Feb 26, 2013 32:35


Dr. Raymond Bertolotti is perhaps best known for introducing “total etch” to North America in 1984. He has been credited as the guru who, in 1985, coined the phrase “adhesion dentistry”.  Dr. Bertolotti  also introduced Caries Detector in 1984, Panavia in 1985, tin plating in 1989, self-etching primers in 1992, and HealOzone in 2004.  The sectional Contact Matrix system, “Microprime B”, Accolade PV, “Microetcher” sandblasting, cantilevered adhesion bridges, and intraoral tin-plating are also his innovations.In journals such as the American Dental Association, International Journal of Prosthodontics, Journal of Dental Research and Quintessence International. He is a Fellow of the American Academy of Dental Materials, a Fellow of the American College of Dentists, a Fellow of the PierreFauchard Academy, and an Accredited member of the Academy of Cosmetic Dentist and [...]

MENTOR 1: Steve Anderson “The Four Generations of Dental Care”

Jan 30, 2013 42:27


Discover where you are and where dentistry is going.   The 1 critical mistake practices make the costs them hundreds of potential new patients.   Where you really are may not be where you want to be!   The future beyond the cosmetic boom of yesterday.  Why yesterday’s “loss leader” may be one of tomorrow’s biggest profit centers. 

In this Crown Council exclusive Mentor of the Month program, Steven J. Anderson explains where dentistry as been, where it is [...]